Refund Policy

Last Updated: October 26, 2023

01. Refund Eligibility

At Shashi Enterprises, our goal is to ensure your collection stays premium. Refunds are issued for:

Wrong items delivered.
Significant brand defects or transit damage.
Order cancellation before shipping.

02. Non-Refundable Cases

To maintain our standards for all collectors, we cannot offer refunds for:

Change of mind or non-defective returns.
Minor cosmetic box damage or dents.
Slight color differences from digital screens.

03. Timelines and Windows

Refund requests must be initiated within 48 hours of delivery. Once approved, refunds are processed within 5-7 business days back to the original payment method.

04. Support Contact

Need help with a refund? Contact our squad directly at enterprisesshashi5@gmail.com or via WhatsApp at +91-8796138389. We are here to support your fandom.